Sam Ozturk | Hypotheek
08-06-2024
My mortgage advisor wasn't well-informed and I had to send some documents twice. For starters, she made me include my partner into the mortgage and buying contract and I figured it out later, actually I didn't have to. Some works needed to take care of at the last minute urgently.
Reactie van Zelfverzekerd:
Dear Sam, thank you for your feedback. We are sorry to hear that your experience with our mortgage advice did not meet your expectations. We always strive for the highest quality of service and regret that you did not experience it that way. When it comes to requesting documents, we are often dependent on feedback from a lender. We will contact you soon to clarify how your application has progressed. We hope this will provide some clarity. We wish you lots of enjoyment in your new home. Team Zelfverzekerd