Review door Francesca

Jon became our mortgage advisor in November 2023 and guided us through purchasing our first home with outstanding support. His expertise made the mortgage process straightforward and stress-free. In May 2024, we relied on Jon again for our renovation plans. He provided great advice on maintenance, renovation, and sustainability loans, highlighting how these improvements could enhance our home's value. Jon also coordinated communications with the taxation department to ensure a smooth evaluation of our home's market value pre- and post-renovations. During the final stages of our loan, we faced a slight setback. Jon acted quickly to address the issue with the bank, going above and beyond to expedite a resolution and minimize any financial impact on us. Jon's expertise made us feel supported and respected throughout the process. One area for improvement could be more in-depth explanations of current government subsidies and aids for maintenance and sustainable renovations. This would help first-time buyers like us understand financial options better. Overall, we highly recommend Jon for anyone seeking a knowledgeable and responsive mortgage advisor!