9.9
De Hypotheekshop Amsterdam Noord
121 reviewsReview details
Review door GVA
Hypotheek
Geschreven op: 31 mei 2022
The mortgage advice was quick and detailed.
However, post the discussion and during the documentation, we expected a better service. The advisor / his staff did not thoroughly check the documents we submitted. The bank notified them that the Employer's statements were incomplete. We lost some time (~1 week) because of this and since this was a new built consultation, this probably added up to the construction interest that we had to pay, that could have been avoided if the documents were verified before hand and we were notified.
Reactie van De Hypotheekshop Amsterdam Noord
Thank you for the review. Sorry we couldn't meet your expectations. Good to know that the situation you describe is not accurate. Very early in the process I indicated that a new employer's statement needs to be issued. While waiting for your employer, we have asked the bank to already check your entire file by sending the current employer's statement (this bank only checks when your file is complete). Due to our actions we have saved more than a week, so that the total costs of construction interest is actually lower. It is a pity that you did not submit your experience of this situation to us directly, so that we could easily explain this. I hope that the advice and your mortgage continue to be to your liking.
De Hypotheekshop Amsterdam Noord
Details adviesgesprek
Het adviesgesprek vond plaats in mei 2022.
De review is afkomstig van Hoekstra en Van Eck.