Mustafa Cem UNVER | Hypotheek
06-05-2013
From beginning til the end, the consultant was very knowledgable in his area of expertise. He was patient and polite too. Since we are not native speakers of Dutch language, he had to speak English and his English was so fluent and clear. So there was no lingual barrier blocking his explanations. All his speech was to the point and satisfactory.
Since mortgage process is very new to me and to my wife, we've asked many detailed questions and he answered very sufficiently and politely. Time to time he has even translated some papers for us so we felt much better in understanding. He has spend great effort and run that extra mile for us.
For my perspective and as bottom line, I was feeling satisfied with his explanations and service. No big questions remained in my mind and I felt confident in understanding regarding the options presented by him. Furthermore, his hospitality was very satisfactory during our meeting and coffee was delicious :) Thanks to the consultant one more time!