My experience with Samantha was incredible! From the very beginning, she demonstrated exceptional professionalism and dedication. Her service was always excellent, providing clear and detailed explanations. Samantha was always available to answer all my questions, maintaining a calm and positive attitude. This made a big difference in reducing my anxiety during the process, especially since I’ve only been living in the country for less than 3 years.
She has excellent tools to find the best financing options and demonstrated extensive knowledge of the mortgage market. Her experience truly stood out as she offered valuable tips and solutions at every stage of the home-buying process.
The entire process went smoothly thanks to Samantha’s impeccable guidance. Together, we reviewed and chose the best option from several recommendations she provided, and I’m very satisfied with the final result.
I would recommend Samantha without hesitation! She turned what could have been a stressful process into something straightforward and trustworthy.

The financial advisor has made a plan for us which was in line with our requirements.
Also, he handled the whole process efficiently and within the short deadline we had.

Robert was very accessible, helpful, and guided me clearly through the most stressful parts of purchasing a home. I really felt that he went the extra mile to ensure that we met all deadlines and always kept me well informed. Very satisfied with his services and would certainly recommend Robert.

Clear explanations about mortgage , rates , loan to value ratio, and personal approach

De droom om een woning te kopen had ik al een tijdje. Toen ik er actief mee aan de slag ging ben ik eerst bij een andere adviseur terecht gekomen, daar kreeg ik te horen dat ik (alleen) een aanzienlijk laag bedrag kon lenen. Daarna heb ik mijn gegevens gedeeld met nog een andere adviseur, deze man vertelde mij hetzelfde.
Robbert is een bekende van mij en ik had er stomweg niet aan gedacht om hem te contacteren. Toen hij in mijn hoofd schoot heb ik contact met hem gemaakt op een zondag, en is hij gelijk aan de slag gegaan op zijn vrije dag. Hij is erg professioneel en heeft me door alle stappen heen geholpen. Meedenkend en oplossingsgericht om mijn droom werkelijkheid te maken. Super snel met reageren en maakt altijd tijd voor je. Geen vraag is te gek of te veel.
Robbert heeft er voor gezorgd dat ik in vergelijking met de twee andere adviseurs, 25.000 meer kon lenen, wat in mijn situatie doorslaggevend is geweest.
Ik had een bezichtiging ingepland en achteraf bleek dat Robbert de makelaar kende waar ik de bezichtiging mee had gedaan. M’n bod werd geaccepteerd en gelukkig is het geen lange zoektocht geworden. Echt een TOPPER👍

vriendelijk, professioneel en deskundig

Samantha is een zeer bekwame hypotheekadviseur met liefde voor haar vak. Ook al was mijn situatie niet standaard, ze wekte meteen het vertrouwen dat het allemaal wel goed zou komen en dat gebeurde ook. Haar begeleiding en sturing in het hele proces heb ik als zeer prettig ervaren, het was bij haar van begin tot eind allemaal in goede handen.
Samantha beschikt over de juiste connecties, gaat trefzeker en zorgvuldig te werk, en doet het juiste voorwerk zodat alles snel geregeld was toen ik eenmaal een huis had gevonden. Daarbij komt nog dat ze een heel prettig, hartelijk, eerlijk en rustig persoon is met een 'no nonsense' benadering bij wie je je meteen op je gemak voelt. Ze denkt en leeft enthousiast met je mee bij alle stappen die gezet moeten worden. Kortom: echt een aanrader!
Dankzij Samantha is mijn droom om te verhuizen eindelijk gerealiseerd!

Ik kende Robert Vickers niet maar iemand raadde hem aan. Toen ik Robert op een dag voor het eerst belde inzake advies voor een hypotheek, is hij onmiddellijk voor me aan de slag gegaan. Na wat mailcontact zat ik de eerstvolgende werkdag bij hem aan tafel op kantoor. Hij heeft de hypotheek met de beste voorwaarden gezocht en gevonden. Alles was razendsnel geregeld. En als ik zeg razendsnel, bedoel ik ook echt razendsnel: Op 30 juli was het bod op mijn droomhuis geaccepteerd. Op 21 augustus ondertekende ik de hypotheekofferte. Robert is een kundige top-adviseur en de samenwerking met hem heb ik als heel prettig ervaren. Als iemand het mij vraagt, zal ik zeggen: bel Robert Vickers voor hypotheekadvies!

Samantha and Robert made the impossible for me possible, as a single expat with no permanent contract was is very difficult for me to buy a house and they made it happen. Super grateful.

My wife and I are expats that recently moved to the Netherlands. We came to Robert to assist us with financial planning and obtaining a mortgage to purchase our first home in the Netherlands. We were referred to Robert by a work colleague and from the first appointment with Robert, we knew we were in the right place.

Robert is exceptionally knowledgeable not only in financial matters, banking in the Netherlands and mortgages, but also when it comes to the specific needs of expats (taxes, incomes, registration, etc.). He shares this experience and knowledge with his clients openly and clearly. Robert was flexible with his appointments and communication via phone and e-mail. He always took the time to explain every step and respond to every one of our questions. We were very happy with Robert's services!

With Robert's support my wife and I were able to obtain a loan with the right conditions and purchase our first home in the Netherlands. We highly recommend Robert to anyone in need of financial and/or mortgage advice!

Robert provided invaluable assistance throughout our home mortgage process. His expert guidance and thoughtful recommendations were instrumental in ensuring everything went smoothly. His deep knowledge and experience gave us the confidence that everything would turn out well in the end. We are truly grateful for his support both during and after the mortgage was finalized.

We highly recommend his services to anyone seeking help with securing a mortgage.

This mortgage advisor was recommended by somebody else who was very satisfied of his services. I have to say that we are also very satisfied as he showed a lot of professionalism all along the process of purchasing our house. He made all the procedure much easier for us and above all, much more understandable for the expats we are. It is also worth to mention his great availability as it was like we were his only clients. He always replied to us in a very short period of time and in a clear manner. I already have recommended this mortgage advisor to a couple of persons and I will continue to do so if other people approach me looking for one.

Robert is very considerate, responsive, and professional.

He is taking care of all the aspects that you can ever think of, and the vibe is good because I feel him more like a friend guiding you through the process.

I already recommend him to my friends, and now to all of you who have read the review.

Robert heeft kennis van zaken,is professioneel,snel ,eerlijk en laat ook alle randzaken zien,zodat er zelfvertrouwen ontstaat.
Dank je wel.

Robert was fully available and replied timely to all my emails. He had a long term plan vision but also accounted for the immediate needs. He provided me with advice but also explained the details so that I felt in control of the process. Robert is charming and always ready with a smile. Thank you Robert!

Robert has been an amazing help to us, especially as an expat and someone who does not fully understand the processes in buying a property, Robert was patient and understanding, He took his time to explain everything as best he could and really gave us peace of mind.

We really appreciate all the help and guidance and will be recommending Robert to our fellow South Africans.

Robert has been very kind and always available for us. He tried to let us have the best service possible in terms of economics and in terms of service offered. He explained very well all the steps and had always answers for us.

Robert was great, informative, supportive and readily available for questions.

Robert explained me all the details and was always available to address questions in a swiftly manner and to support with the information received, providing always an excellent advice.

Best advisor you could have. They were all the time in contact with us, for anything to inform or necessary documents being asked or needed.

Eerlijk, oprecht, vriendelijk, professioneel en snel.

Robert is very knowledgeable in his field and we benefited enormously from his advice. He helped us understand the procedures for securing a mortgage, was always available to discuss and provided detailed information and guidance. His work was instrumental in securing a mortgage.

Robert was uiterst professioneel en behulpzaam. Zijn deskundigheid en toewijding heeft er voor gezorgd ons de beste hypotheek optie te vinden.

Excellent control English, helped us a lot with connecting to people or extra information that we needed, even though it was outside the scope of the meetings.

Really thoughtful and inclined towards listening to our needs. We had sufficient follow up meetings to refine the needs. Researched the areas and information that were not familiar, which helped with tailoring the advice and recommendations.

Thanks for all your help!

Samantha is aardig, betrokken en vooral ook erg goed in haar werk. Uitstekend bereikbaar en snel met antwoorden. Goede ideeën en werkt efficiënt. Ik ben ongelofelijk blij met haar begeleiding en advies tijdens het hele proces van de aankoop van mijn nieuwe woning, het maakte het allemaal veel meer ontspannen en minder ingewikkeld.

Fijne en duidelijke uitleg, geduldig en altijd bereid om vragen te beantwoorden.
Heel erg behulpzaam geweest om de beste oplossingen te vinden.

Knowledgeable, great communication and flexible. Robert helped us through every step of the mortgage process, with continued advice and explanations of the mortgage system. We couldn’t recommend him enough!

Robert heeft mij voor de 2e keer uitstekend en professioneel geholpen met mijn hypotheek.Hij heeft heel veel geduld en een luisterend oor voor voor mij gehad.Ieder moment dat ik een vraag had kon ik hem bellen en gaf hij mij goede adviezen en had geruststellende woorden,heel waardevol.
Dank,dank,dank Robert.

Robert has provided excellent information and advice during the process of buying my first house.

Robert offered very profesional and quick support above and beyond all the financial transactions required for the purchase of my property.
I highly recommend his services to anyone.

Samantha is een zeer deskundige adviseur en een zeer vriendelijk en rustig persoon. Ze geeft relevante informatie op het juiste moment en neemt de tijd die nodig is om eventuele vragen te beantwoorden. Als er iets afwijkt van het goede pad, pakt ze dat tijdig op de juiste manier aan, wat ons vertrouwen tijdens het proces vergroot. Ik zou haar zeker aanbevelen voor een expat die hulp zoekt bij het begrijpen van complexe situaties zoals het verkrijgen van een hypotheek, aangezien ze details in het Engels kan geven.

Omdat mijn vorige hypotheekadviseur ziek is geworden ben ik bij Samantha terecht gekomen. Ik vind haar een zeer goede en kundige adviseur. Altijd goed bereikbaar en duidelijk in haar uitleg, denkt ook goed mee. Ik ben zeer tevreden over haar!

Robert Vickers heeft mij uitstekend geadviseerd en geholpen bij het kopen van een huis. Van begin tot eind super behulpzaam, gedetailleerd, direct, accuraat en snel. Ik ben ontzettend bij met zijn hulp en ben er van overtuigd dat zijn hulp mij een betere positie heeft gegeven bij het zoeken van een geschikt huis. Door hem wist ik goed van te voren wat mijn opties waren. Daarnaast heb ik samen met MortgageSupport alle stappen van de koop en het aanvragen van een hypotheek probleemloos doorlopen en wist ik waar ik mij op moest voorbereiden. Super fijn, heel erg bedankt!

Zeer professionele adviseur, heeft ons heel snel en kundig geholpen. Zeer aangenaam om samen mee te werken!

Piece of mind and good communication. Robert make the process smooth and easy for us. Strongly recommended.

Robert Vickers heeft mij snel en goed geholpen de hypotheek was binnen enkele weken geregeld en rond.

Samantha has helped me to buy my first home, and now to move to a second property. Her services have been invaluable to me. Especially as an expat, it has been so helpful that Samantha has always understood the peculiarities of my situation perfectly and has been able to offer me specialised advice and assistance. Over the years of working together, she has helped me to mediate not only with the bank, but also with real estate agents, taxateurs and the administrative staff at my workplace. She has gone above and beyond my expectations every time, always with skill and great kindness. I could not recommend her services more highly.

I had the pleasure of working with Robert, and I must say, his assistance was nothing short of exceptional. From the beginning, he diligently searched for the right bank to secure our loan. What truly stood out was his dedication to ensuring we got the best deal possible. When he discovered an opportunity to save us 1.5k euros, he didn't hesitate to redo the work for us. We are incredibly thankful for his expertise and commitment to our financial well-being. Highly recommended!

Samantha werd me aangeraden door collega's die eerder beroep op haar gedaan hadden voor hypotheekadvies. Ze werd omschreven als zeer vriendelijk, behulpzaam en professioneel. Dat was ook mijn ervaring. Een duidelijke uitleg; suggesties voor zaken waar ik zelf nog niet aan gedacht had (zoals verzekeringen) en verwijzing naar een firma die voor mij de eerste contacten voor nutsvoorzieningen (gas, elektriciteit, water, internet) kon regelen, zodat ik niet zelf naar de verschillende bedrijven moest bellen/mailen. Top service!

My husband and I had Robert Vickers take care of our mortgage as well as other financial matters. We are super satisfied with how things were handled. All information were relayed on time and explained properly. Robert ensured that we understand everything and explained step-by-step all complicated matters and advised us on the best potential decisions we could make with regards to mortgage, insurance and other documentations. Working with Robert made buying a house that much easier for us. We had a very good experience with him. His English is also top notch! So if you feel like Dutch is too hard, he doesn’t have a problem explaining things to you in English, but also with humor. Very satisfied. Thank you Robert! 100% recommended to anyone needing professional financial advice.

Robert Vickers worked as our financial advisor when we purchased an apartment in The Hague this year. He was highly recommended by a colleague of mine who also bought his home smoothly with Robert's help. The recommendations of my colleague were very well-founded. We found Robert to be very competent and knowledgeable. His competence and knowledge gave us the confidence to go on with home buying knowing we had the best support we can ask for on any major and minor issue associated with the purchase. Robert very promptly and clearly answered all our questions at every stage of the buying process. He made sure our best interests were represented in the buying process and the mortgage application. His advice were well explained and justified. He made himself very available to us so we knew we could reach out to him for any concern at any point. We highly recommend Robert and would like to continue working with him as our financial advisor in any future situation that could require his services. Thank you, Robert! You helped made such a complex and daunting process as home buying much easier for us! Getting your services was well worth the cost.

Prima support vanaf oriëntatiegesprek tot de overdracht van de oude woning.

Her communication is amazing and could explain everything we needed, even more advanced questions about the products and the calculations behind it.
Also I felt confident about the financial advisement in relation to insurance plans and retirement.

Among all the numerous services I've received since my arrival to the Netherlands the financial advice from Robert Vickers, Mortgage Support, has genuinely been the best. Robert has done the impossible and arranged my mortgage in record time, on best terms possible and while I was away travelling for work in a different time zone. Massive work done reviewing the market and in a most efficient way, I am totally convinced I got the best option available thanks to Mortgage Support. Robert has been extremely patient and would always find time to answer my questions, even not directly connected to my case. And the case was a complicated one, with plenty of limitations including the shortness of my stay in the country and funds transfer challenge from abroad. Robert Vickers is extremely pleasant to deal with, both personally and professionally, he is friendly and knowledgeable and can take care of your finances, taxes, insurances, what not. A real gem. We all need a Robert at the stressful moment in life and I'm grateful I've had mine.

The consultancy service was very effective.
For me, who is from abroad, the support at all stages of the mortgage process was very important.
She was always very helpful, friendly and quick to respond.

Very clear on the process, the costs, the timings. Super helpful

We can't speak highly enough of Samantha (and her colleague, Robert). First-class service - human, flexible, timely and patient. For newcomers to the NL and for people who don't know the Dutch language or systems, the support was reassuring and comforting. We have since recommended Samantha to several colleagues.

Mr. Robert Vickers always was very polite and kind person during our meetings. He showed me the proper respect, professionalism and his explanations were correct and provided technical explanations in a proper way.
He always was proactive and willing to help me, sharing his huge experience with the client and teach me how to take the best decisions in order to have the final result, in buying the apartment. He precise showed good behavior and high level professionalism in the relationship with his client.
I must admit, Mr. Robert Vickers was the perfect financial advisor that I met in my entire career and life too.
Good job Mr. Robert and I wish you all the best with the future clients.

Robert was very knowledgeable about my particular employment situation and provided a comprehensive advice. He was always available to answer my questions and thanks to his expertise, I received a mortgage quickly.

Advisor was very helpful, explained all possibilities, tailored them to my personal needs and helped making an informed decision.