At first our experience was very pleasant- the communication was very efficient, flexible in time and clear. Just a small warning to all the non-dutch speakers who are maybe buying their first home. I would say-don't only trust the word and the conversation that you have with the advisor. After all, it was our mistake to take his words for all the promised amounts of payment as we learned later after the invoices had been sent, that instead of being very clear about what and how much you are going to pay for concrete services, there were still areas where he chose to not share the added prices of everything. So we tried to explain our differences but the conversation was not possible. The final thought- once you are not needed anymore, then the conversation is very different from the early meetings. The overall advice on the mortgage was good so we are thankful, but when buying our next house we will probably choose a different office. Success!