Erwin was really helpful in during the whole process. The only slight criticism would be to perhaps get a bit more advice on the terms and conditions of the mortgage. There are the typical ones being focused on (automatic reduction of interest rates, period interest is fixed, etc.) but a slightly higher emphasis on the rest of the general conditions would be beneficial, especially for first time buyers. It would be good to understand if the general T&C's are the same from all banks or are there additional things to look out for that might also influence a decision. This could be, options to rent out the house in the future, moving to another service provider with reduced penalties, etc. It might also be that it is the same for each bank - but this would be good to understand early on.